When you work with us.
Our Account Managers work closely with our clients to ensure that the merchandising strategy aligns seamlessly with the vision and goal of their business. “We don’t see ourselves as a supplier to business”, rather we position ourselves as a strategic partner. A partner that will delve deep to understand our clients unique brand requirements, industry dynamic, and competitive landscape.
With a team of inhouse designers, printers and decorators working alongside our Account Managers, The Branding Business is well positioned to respond swiftly to last minute changes or that urgent job that needs to be delivered ASAP.
Our commitment to you is to understand and support your business.
Know your brand is in safe hands.
I have been working with the Branding Business since the beginning, having worked with the Team pre-BB. There work is always impeccable, and they provide great turn around times and competitive pricing. The customer service is personal and engaging, with no question asked too small or too big!
The sales specialist knows the industry and will point you towards trends and industry specific branding and printing options.
Frequently Asked Questions.
Do you have a quoting process and pricing structure?
Our pricing structure is dependent on the volume of the order with most factories providing price breaks for each item. Contracted clients enjoy a standardised quoting system which applies a tiered mark up to each product based on the quantity being purchased. We pass factory savings directly on to our clients. The better we buy the more you save.
The cheapest product isn’t always presented as it may be of a substandard quality. We have a group of trusted manufacturers in Australia and overseas that provide 80% of our preferred products. These factories ensure products uphold all current and relevant certifications including ISO, FSC, and AS/NZS.
What are the usual turn around times for a quote?
Quoting times may vary depending on whether we are sourcing stocked items that require custom print, or whether the item bespoke. We anticipate that quotes for stocked items are finalised and received by clients within 4 hours of receiving the request. If we are sourcing bespoke item, quotes are generally finalised between one and three days from receipt. Statutory holidays and weekends may on occasion impact on quoting times. We endeavour to pass on all information that we have at our disposal in the most timely manner and will keep you informed throughout the whole process.
